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Elements and Performance Criteria

  1. Prepare toservice microwave oven
  2. Extent of work to be completed is determined from service and fault requests and/or discussions with supervisor/appropriate person/s in accordance with workplace procedures
  3. Advice is sought, as required, from supervisor to ensure work is coordinated with others
  4. Sources of materials and parts required for work are identified in accordance with workplace procedures
  5. Tools, equipment and testing devices are obtained in accordance with workplace procedures and checked for operational safety
  6. Service microwave oven
  7. Appliance is checked and isolated in accordance with workplace procedures and WHS/OHS requirements
  8. Safety hazards resulting from defect or fault are identified and documented, and risk control measures are implemented in accordance with workplace procedures and in consultation with appropriate person/s
  9. Appliance is tested and components are inspected for wear or defect in accordance with workplace procedures and manufacturer specifications
  10. Appliance faults and their cause are identified using measured and calculated values of appliance parameters in accordance with workplace procedures
  11. Appliance is dismantled, where necessary, and parts safely stored to protect them against loss or damage in accordance with workplace procedures
  12. Defective, worn or faulty appliance components are rechecked and their status is confirmed
  13. Replacement parts are obtained in accordance with workplace procedures
  14. Effectiveness of repair work is tested in accordance with workplace procedures
  15. Microwave oven is reassembled, given a final test and prepared for return to service
  16. Unexpected situations are resolved in accordance with workplace procedures, safety guidelines and with the approval of an authorised person/supervisor
  17. Servicing activities are completed without damage to apparatus, circuits, the surrounding environment and/or services using relevant sustainable energy practices in accordance with workplace procedures
  18. Complete and report fault-finding and repair activities
  19. Service report is completed and verified by an appropriate person/supervisor in accordance with workplace procedures

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and includes:

applying relevant work, health and safety (WHS)/occupational health and safety (OHS) requirements, including:

applying safe working practices

identifying hazards

using risk control measures

completing and reporting fault-finding and repair activities

implementing legislation, industry standards, codes of practice and regulations

preparing to service microwave oven

servicing microwave oven, including:

completing service report

dealing with unplanned events/situations in accordance with workplace procedures in a manner that minimises risk to personnel and equipment

determining work from service request

finding faults

identifying defective components affecting appliance

rectifying defects/faults

testing appliance functions

using manufacturer specifications and manuals.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements, performance criteria and range of conditions and includes knowledge of:

service microwave oven, including:

auto cook facilities

microwave cooking basics

microwave oven performance

power control systems

service, fault finding and repair

relevant legislation, industry standards, codes of practice and regulations

relevant manufacturer specifications

relevant risk mitigation processes, including:

potential hazards

risk control measures

safe working practices

relevant WHS/OHS legislated requirements

relevant workplace documentation

relevant workplace policies and procedures.